Responsible Gaming 18+ Only

Disawar Responsible Gaming – Play Smart, Stay Safe

At Disawar, we want every session to be an enjoyable experience — whether you are following a PSL match, spinning slots or sitting at a live casino table. That only happens when gaming stays within your personal budget and time limits. This page gives you the tools and information to keep it that way.

This platform is strictly for adults aged 18 and above. If gaming is causing stress, please use our self-exclusion tool immediately.

Deposit Limits Session Reminders Self-Exclusion Know the Signs

Gaming Should Always Be Fun

Sports betting, live casino, slots and bingo are forms of entertainment — the same way you might spend a Saturday afternoon watching a T20 at the ground or catching a PSL final on TV. The moment it stops feeling like entertainment and starts feeling like a necessity or a way to fix financial stress, something has shifted and it is worth paying attention to that.

Disawar provides a range of in-built tools that let you manage your own activity on the platform — from daily and weekly deposit limits to session time reminders and full self-exclusion options. None of these require a call to customer support; you can set them directly through your account settings at any time.

This page walks through each of those tools, explains how to use them, and gives you some honest information about what problem gambling looks like so you can catch any warning signs early — for yourself or someone you know.

Our commitment: Disawar will never contact you to encourage you to increase deposit limits or continue playing after you have set a restriction. Responsible gaming tools are there for your benefit and we treat them as a genuine priority, not a box-ticking exercise.

18+

Minimum age to register and play

24/7

Support team available any time

PKR

Set limits in Pakistani Rupees

Free

All responsible gaming tools, no charge

Quick reminder: Before your next session, decide on a budget in PKR that you are genuinely comfortable losing — and stop when you reach it. The same applies to time: set a limit before you start, not after you are already in the flow of a game.

Your Responsible Gaming Tools

Every Disawar account comes with these built-in controls. You set them, you adjust them, and you are always in charge.

Deposit Limits

Set a daily, weekly or monthly maximum deposit in PKR. Once the limit is reached, no further deposits can be made until the period resets. You can lower your limit at any time; increases take a cooling-off period to come into effect, so a moment of impulse does not undo a plan you carefully set earlier.

Session Time Reminders

Set an alert that notifies you when you have been active on the platform for a certain length of time. You decide the interval — 30 minutes, one hour, two hours — and once you hit it, a clear reminder appears on screen. It is a simple nudge that keeps you aware of how long you have actually been playing.

Reality Checks

During a casino or slot session, you can enable periodic reality-check pop-ups that show you how long you have been playing and your net session result so far. This breaks the flow of uninterrupted play and gives you a moment to decide consciously whether to continue, take a break or close the session altogether.

Take a Break

If you feel you need some time away from the platform but are not ready for a longer exclusion, you can take a break of 24 hours, 48 hours or 7 days. During a break period, your account is suspended for gameplay — you cannot place bets, play casino games or access bingo rooms — but you can still withdraw any available balance.

Self-Exclusion

Self-exclusion is a longer-term restriction that closes your account for a defined period — from 30 days up to five years — or permanently if you choose. During the exclusion period, your account cannot be used for any gaming activity. Any remaining real-money balance will be returned to you via your registered payment method once the exclusion is activated.

Under-18 Protection

If there are minors in your household who have access to your device, we recommend using your device's own parental control settings to restrict access to betting and gaming websites. Account sharing is strictly prohibited on Disawar — your account is personal to you and must not be used by anyone else, regardless of their age.

How to Set Your Limits

All responsible gaming tools are available directly inside your account settings — no need to contact support to activate them. Here is how to get started:

Log in to your Disawar account

Go to the login page and sign in with your registered email address and password. If you have forgotten your password, use the account recovery option.

Open Account Settings

Click your username or account icon in the top right corner of the platform. Select "Account Settings" from the dropdown menu.

Navigate to Responsible Gaming

In your account settings, find the "Responsible Gaming" section. This is where all your tools — deposit limits, session reminders, reality checks, take a break and self-exclusion — are located in one place.

Set Your Preferred Limits

Choose the tool you want to activate, enter your preferred value or period, and confirm. Deposit limit reductions and all session tools take effect immediately. Limit increases require a cooling-off period before they activate.

For Self-Exclusion — Contact Support

While most tools are self-service, if you want to activate a self-exclusion you can also do so by contacting our 24/7 support team via live chat. They will process your request immediately and confirm once your account has been suspended.

Smart Gaming Habits

Beyond the platform tools, these personal habits make a genuine difference to how sustainable and enjoyable your gaming stays over time:

Decide your budget in PKR before you open the app or website — not once you are already playing.
Treat every deposit as money set aside for entertainment, the same way you would budget for a cinema trip or a dinner out. Do not expect to get it back.
Never chase a loss. If a cricket bet or a slot session has not gone your way, closing the session and coming back another day is always the right move.
Keep gaming as one of several leisure activities — balance it with watching sport, spending time with family, exercise or whatever else you enjoy.
Do not play when you are stressed, upset, tired or under the influence — emotional states make it much harder to stick to your own limits.
Take regular breaks during longer sessions. Step away, get a glass of water, and come back with a clear head.
Never borrow money to fund your gaming — whether from friends, family or a loan — and never use money that is set aside for bills, rent or groceries.
Keep gaming to yourself — do not encourage others, especially younger people in your circle, to get involved.

Know the Warning Signs

Problem gambling does not always look dramatic. Sometimes it creeps in gradually. These are the signs worth paying attention to — in yourself or someone close to you.

Spending Beyond Your Budget

You regularly deposit more than you planned to, or you find yourself moving money from other accounts to fund your gaming. Your total spending on deposits over a month feels difficult to justify when you look at it honestly.

Chasing Losses

After a losing session you find yourself immediately depositing again to try to win back what you lost. The goal stops being enjoyment and becomes recovery. This cycle typically makes the financial situation worse, not better.

Losing Track of Time

Sessions that were meant to last 30 minutes regularly stretch to two or three hours without you noticing. You miss meals, sleep late, or cancel plans because you are in the middle of a session and do not want to stop.

Gaming Affecting Your Mood

You feel anxious, irritable or low when you are not able to play. Wins feel like relief rather than pleasure. Losses lead to anger or prolonged low mood that affects your relationships, work or daily routine.

Hiding Your Activity

You feel the need to hide your gaming from family members or lie about how much you have spent or how long you have been playing. Secrecy around any leisure activity is a sign that something has shifted in your relationship with it.

Neglecting Responsibilities

Gaming is taking time or money that should be going to work, family, education or essential household expenses. You have missed a bill payment, arrived late to work, or skipped an important commitment because of gaming activity.

If any of these sound familiar: Please use the self-exclusion tool in your account settings or contact our support team via live chat right now. Taking a break is a sign of self-awareness, not weakness. Our team will help you activate any restriction immediately and without judgement.

Quick Self-Check

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be worth taking a break and speaking to someone you trust.

Have you ever spent more on gaming than you planned to in a single session?

Have you ever deposited money that was meant for bills, rent or groceries?

Do you feel restless or irritable when you try to cut down or stop?

Have you lied to a family member about how much you have spent or how long you played?

Do you think about gambling when you are doing other things — at work, during meals, before sleep?

Have you tried to win back money you have lost, even when you knew you should stop?

Need to take a break right now?

Go to My Account Settings

Responsible Gaming — Common Questions

Yes. You can set or change your deposit limit at any time from your account settings. A reduction takes effect immediately — so if you set a lower weekly PKR limit right now, it will apply to any deposit you try to make from that moment onwards, regardless of what you have already deposited this period.

Yes. Any real-money balance in your account at the time of self-exclusion will be returned to you via your registered payment method — JazzCash, Easypaisa, Raast, bank transfer or whichever method you use on your account. Contact our support team if you have not received your withdrawal within the standard processing time.

No. Self-exclusion periods are firm commitments and cannot be reversed early. This is intentional — the purpose of self-exclusion is to give you a genuine, protected break from the platform. The cooling-off structure exists to protect you from impulse decisions made during stressful moments. Your account will automatically become eligible for reactivation once the exclusion period you selected has fully elapsed.

Creating a second account to bypass a self-exclusion violates our Terms and Conditions. If we identify that a new account belongs to a self-excluded player, the account will be closed immediately and any deposits returned. If you have accidentally triggered a self-exclusion and believe it was an error, contact our support team — they can review the circumstances.

No. Disawar will never reach out to you via email, SMS, live chat or any other channel to encourage you to increase your deposit limit, reverse a self-exclusion or extend a session. Any communication suggesting otherwise should be treated as suspicious and reported to our support team immediately.

You can opt out of all marketing communications at any time through your account settings under the notification preferences section. You can also contact our support team and request that your marketing preferences be updated immediately. Transactional messages — such as deposit confirmations and withdrawal notifications — will continue as these are necessary for account management.